Shipping Policy
At Zoycare we are dedicated to ensuring a smooth and hassle-free shopping experience. We deliver across India, and shipping charges may vary based on location and order weight.
Estimated Delivery
- Tamil Nadu: 1 - 2 business days.
- Southern States (Andhra Pradesh, Karnataka, Kerala, Telangana): 2 - 4 business days.
- Rest of India: 4 - 8 business days (depending on location)
Orders are processed and dispatched within 24 hours of confirmation. Delivery times may be affected by factors such as weather conditions, public holidays, or courier delays.
Shipping Partners & Tracking
We partner with trusted courier services to ensure your order reaches you safely and on time. Once your order is dispatched, you will receive a Shipment Confirmation Email/SMS with a tracking number to monitor its status.
Shipping Charges & Additional Information
- Shipping charges, if applicable, will be displayed at checkout.
- Currently, we do not offer international shipping.
- If there is an unexpected delay in your order, we will notify you via email or SMS.
- In Case of delivery failure due to an incorrect address, customers may need to cover additional shipping costs for reattempting delivery.
Order Processing & Delivery Conditions
To ensure timely deliveries, please provide accurate shipping details, including phone numbers for delivery confirmation. If our courier partners face difficulties reaching your address, they may attempt delivery again or contact you directly.
If you receive a damaged or tampered package, please refuse delivery and contact our support team immediately. We will investigate the issue and arrange a replacement if necessary.
For any shipping-related queries, reach out to us at [support@zoycare.in/9843029090]